Home Cinema Acoustics uses personal information only to operate the website, evaluate and respond to project enquiries, and manage resulting project correspondence. We do not sell personal information to advertisers.
Information we collect
Information submitted through the project-enquiry form or sent to acoustics@homecinemaacoustics.co.za can include your name, email address, telephone number, project location, room and system information, plans, photographs and any other information you choose to provide.
The hosting service may also create standard server logs containing an IP address, browser or device information, requested pages, timestamps and basic security events.
Why we use it
We use submitted information to understand the requested work, contact you about the enquiry, prepare relevant recommendations or proposals, provide requested services, maintain project records, secure the website and meet applicable legal or record-keeping obligations.
Only provide information relevant to the project. Do not send passwords, payment-card details, identity documents or other unnecessary sensitive information.
Sharing and service providers
Information may be handled by hosting, email, security and professional service providers acting for the website or the project. It may also be shared where you ask us to coordinate with an architect, installer, supplier or other project participant, or where disclosure is required by law. We do not use enquiry information for unrelated third-party advertising.
Retention and security
Enquiry information and optional attachments may be retained for as long as reasonably necessary to assess, quote, perform or document the requested work, resolve queries and meet applicable obligations. Reasonable technical and organisational safeguards are used, but no internet or email transmission can be guaranteed to be completely secure.
Cookies and analytics
This launch version does not set advertising or analytics cookies. Standard hosting logs may still be created as described above. If analytics or other cookie-based services are introduced, this notice will be updated before they are activated.
Your choices and rights
You may ask whether we hold personal information about you and request access, correction or deletion where applicable. You may also object to certain processing or raise a concern about how your information is handled. We may need to verify your identity before acting on a request.
Requests can be sent to acoustics@homecinemaacoustics.co.za. Information about South African privacy rights and complaints is available from the Information Regulator South Africa.
Updates
This notice may be updated when the website, service providers or information-handling practices change. Last updated: 12 September 2026.